Terms of service
Overview
This website is operated by Swan Milano. Throughout the site, the terms “we”, “us”, and “our” refer to Swan Milano.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using the website.
Products and Availability
Our products are available exclusively online through the website, unless otherwise stated.
We make every effort to display product colors, images, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately show product colors.
All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time.
Prices and Payments
All prices are listed in EUR unless otherwise stated.
We reserve the right to update product prices at any time without prior notice. The price charged for your order will be the price displayed at checkout at the time the order is placed.
Payments are processed securely through the payment methods available at checkout.
Orders
After placing an order, you will receive an order confirmation by email. This does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or incorrect customer information.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
Shipping
Shipping costs and estimated delivery times are shown during checkout before the order is confirmed.
Please make sure that your shipping address is complete and correct. Swan Milano is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
For international orders, customs duties, import taxes, or additional local charges may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law, including rights available to customers in the European Union.
Accuracy of Information
We aim to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information, product descriptions, prices, promotions, shipping times, or availability are error-free.
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if any information on the website is inaccurate.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, policies, or practices of third-party websites.
Use of third-party websites is at your own risk and subject to the terms and policies of those third parties.
Intellectual Property
All content on this website, including text, images, branding, graphics, design elements, and other materials, belongs to Swan Milano or is used with permission.
You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Swan Milano shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
This does not affect any mandatory consumer rights that cannot be excluded under applicable law.
Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Governing Law
These Terms of Service are governed by the laws of Italy, without prejudice to any mandatory consumer protection rights that may apply in your country or region of residence.
Contact Information
Questions about these Terms of Service can be sent to us at:
Swan Milano
Via Mercato 24
20121 Milano MI
Italy
Email: info@swanmilano.com